BounceZero ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our email verification platform and related services (the "Service"). Please read this policy carefully.
Information We Collect
1.1 Account Information
When you register, we collect your email address, username, and password. Passwords are never stored in plaintext; they are hashed with a unique per-user salt using a strong cryptographic algorithm.
1.2 Email Addresses Submitted for Verification
When you use the Service, you submit email addresses for verification. These are processed through our 5-stage pipeline and verification results are stored in your account's validation history.
1.3 Usage Data
We collect information about how you use the Service, including API call history, validation counts, credit transactions, login timestamps, and feature usage patterns.
1.4 Payment Data
Payments are processed by Cryptomus, our third-party cryptocurrency payment provider. We do not store your wallet addresses or payment details. We receive only transaction confirmation and reference IDs.
1.5 Technical Data
We collect IP addresses, browser type, operating system, and login history for security and fraud prevention purposes.
How We Use Your Information
- Provide the Service: Process email verifications, deliver results, and manage your account.
- Account Management: Authenticate your identity, manage sessions, and process credit transactions.
- Service Improvement: Analyze usage patterns to improve verification accuracy and platform performance.
- Security: Detect and prevent unauthorized access, abuse, and fraudulent activity.
- Communication: Send transactional emails (account confirmation, password resets, purchase receipts).
Email Verification Data
3.1 How Verification Works
Email addresses submitted for verification are processed through our 5-stage pipeline:
- Stage 1 - Syntax: RFC compliance and format validation.
- Stage 2 - Domain: DNS/MX record lookup, SPF/DKIM/DMARC validation.
- Stage 3 - SMTP: Communication with recipient mail servers.
- Stage 4 - Social: Publicly available APIs (Gravatar, Have I Been Pwned) for social signal analysis.
- Stage 5 - Scoring: Microsoft 365 lookup for applicable domains, Bayesian + ML scoring.
3.2 No Sale or Sharing
We do NOT sell, rent, trade, or share individual email addresses submitted for verification with any third party. Email addresses are processed solely to deliver verification results. We do not build email lists or marketing databases from submitted data.
Data Retention
- Account Data: Retained while your account is active. Deleted within 30 days of account deletion request.
- Validation History: Retained for up to 90 days, then automatically purged.
- Security Logs: IP addresses and access logs retained up to 12 months for security purposes.
Data Security
We implement industry-standard security measures to protect your data:
- Encryption: All data in transit is encrypted using TLS/SSL. Website and API accessible only over HTTPS.
- Password Hashing: Passwords hashed with unique per-user salts using strong cryptographic algorithms.
- Access Controls: Strict need-to-know access for personnel. API access via unique, regenerable API keys.
- Incident Response: In the event of a data breach, we will notify affected users promptly per applicable laws.
Third-Party Services
Our Service integrates with the following third-party services:
- Cryptomus: Cryptocurrency payment processing. Only transaction confirmations are shared with us.
- Microsoft 365 API: Email existence checks for applicable domains. Only the email being verified is transmitted.
- Gravatar: Public API to check for associated avatar profiles using email hashes.
- Have I Been Pwned: Public API to check if email has appeared in known data breaches.
Your Rights (GDPR/CCPA)
Regardless of location, we provide all users with the following rights:
- Access: Request a copy of the personal data we hold about you.
- Deletion: Request deletion of your account and all associated data (completed within 30 days).
- Data Portability: Request an export of your data in machine-readable format (JSON or CSV).
- Rectification: Request correction of inaccurate personal data.
- Opt Out: Opt out of marketing communications at any time.
To exercise any of these rights, contact us at admin@bouncezero.io. We will respond within 30 days.
Children's Privacy
BounceZero is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that a minor has provided personal data, we will delete it immediately.
International Data Transfers
By using our Service, you consent to the transfer of your data to servers that may be located in jurisdictions with different data protection laws. We ensure appropriate safeguards are in place, including standard contractual clauses and technical security measures.
Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be communicated via email or dashboard notification. Your continued use of the Service constitutes acceptance of the updated policy.
Contact Information
For privacy-related inquiries, contact us:
- Email: admin@bouncezero.io
- Phone: +1 (515) 368-9959
- WhatsApp: +1 (515) 368-9959
- Telegram Support: @BounceZeroSupport_bot
- Telegram Channel: @BounceZero