What Is Open Rate, and Why It Is Unreliable? | BounceZero
Glossary›Leads and prospecting

What Is Open Rate?

Open rate is the share of delivered emails whose tracking pixel, a tiny image loaded when the message is displayed, was fetched. It was the standard engagement metric until 2021, when Apple Mail Privacy Protection began pre-fetching images for every message whether or not a person opened it, and other clients followed. Reported open rates rose and stopped meaning anything; reply rate and click rate are the honest replacements. In cold email, the tracking pixel itself can lower deliverability, since filters treat image tracking as a bulk-sender signal.

By Ayoub Lebda, founder of BounceZero, a UK-registered email verification service|10 October 2026

How it is measured and used

Open rate is still reported by every platform, which is the problem: it is a number that looks like engagement. Use it only for relative comparisons within one audience and one period, never as a target, and switch cold campaigns to plain-text without tracking pixels.

For list quality, open rate once served as a rough proxy for deliverability. Verification before sending replaces that proxy with a direct measurement: the share of addresses that exist.

Example with numbers

A nurture campaign reports a 61% open rate and a 0.9% click rate. Half the audience is on Apple Mail, where every message is pre-fetched. The real engaged share is close to the click rate plus replies, around 2%, which is the number the next campaign is judged on.

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Written by

Ayoub Lebda

Founder, BounceZero - Email-infrastructure engineer

Ayoub built BounceZero's 5-stage validation pipeline, its dedicated BGP-announced IP infrastructure, and the Patroni HA PostgreSQL cluster behind every verification. Previously built high-volume email delivery infrastructure. Trained at 1337 Benguerir (École 42 network, 2019). Open-source: bgp_analyzer.